 Prosyn Ltd a LeadSure partner is helping customers all over London and the South-East to reduce their costs and increase efficiency through the use of business-class Skype-style IP telephone systems.
To find out how VOIP can help your business please click below
- You can achieve savings of up to 90% on standard BT rates. Our customers are enjoying rates as low as 0.8p/min to the USA, 0.7p/min to Germany and 4p/min to India over top quality SIP trunks.
- We install hardware from well-known manufacturers such as Cisco and Avaya then routes calls via renowned SIP trunk providers to preserve quality. 0% finance deals on selected systems mean that your investment could be paying for itself straight away.
- Your employees' workspaces now extend far beyond the office and an IP telephone system can deliver a true unified messaging experience by integrating with their mobile handsets and existing applications such as email and diary systems to maximise productivity on the move.
- Your solution can also ensure a high level of redundancy by combining the use of traditional BT lines for incoming calls and the Internet for outbound traffic. In the event of a fault with either service, traffic can be set to failover to the functioning lines.
Over the past number of years voice over IP has moved away from being a revolution into being the evolution. Traditional phone systems are now becoming obsolete and while some vendors still sell these in most cases you will be directed to a VoIP offer as the preferred solution.
What is VoIP?
Previously there were two separate systems to provision on your company. One was voice and the other the computers. VoIP unifies these two systems and the voice runs over the computer network.
Understanding the terms are the first step toward learning the potential of this technology:
- VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of VoIP is its ability to help reduce expenses because telephone calls travel over the data network rather than the phone company's network.
- IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialing plans; and basic features such as conferencing, transfer, forward, and hold. These services might previously have been provided by a PBX.
- IP communications includes business applications that enhance communications to enable features such as unified messaging, integrated contact centers, and rich-media conferencing with voice, data, and video.
- Unified communications takes IP communications a step further by using such technologies as Session Initiation Protocol (SIP) and presence along with mobility solutions to unify and simply all forms of communications, independent of location, time, or device.
Who are the industry leaders in unified communications*
- Microsoft
- Cisco
- Siemens
- Nortel
- Alcatel
Prosyn find that the Key SME vendors at the moment are Microsoft, Cisco and Avaya
*According to the Gartner report
Pros and Cons
Below is a useful webpage documenting many of the industry perceived strengths and weaknesses of VoIP. The highlights are below.
http://www2.rad.com/networks/2001/voip/proscons.htm
The Main Advantages:
- VoIP is cost effective – properly provisioned this technology can significantly reduce voice call costs.
- Convergence – using the full functionality of your IT and Telephony solution together should increase you internal, external and remote working communications and as such increase your productivity.
- Scalability and interoperability – IT networks are more scalable and able to grow with your organization.
- Evolution towards better communication services
The Main Disadvantages:
- VoIP faces some difficulties when running on standard IP networks
- Cost of initial implementation
- Poor Internet provision will affect calls
How do Prosyn deal with disadvantages?
- Ensure the network infrastructure is secure, redundant and reliable.
- Provision multiple routes for calls and internet traffic
- Build in redundancy wherever possible
Why Prosyn for VoIP?
- Prosyn are not vendor focused. We provide best of breed solutions that are market leaders.
- We almost always use the solutions we sell internally so we are often our own best case study. This also ensures we are able to keep at the forefront of technologies.
- We continually train our engineers to have the required qualifications. Our staff has an impressive range of qualifications.
- Quality of service is very important to us. We are qualified as ISO 9001:2000 organization.
To find out how VOIP can help your business please click below
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